1. data protection at a glance
General notes
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. His contact details can be found in the imprint of this website.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This can be data that you enter in a contact form, for example.
Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data at any time. You also have the right to demand the correction, blocking or deletion of this data. For this purpose, as well as for further questions regarding data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have a right of appeal to the responsible supervisory authority.

Analysis tools and third-party tools
When you visit our website, your surfing behaviour can be statistically evaluated. This is mainly done with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. For details, please refer to our privacy policy under the heading “Third party modules and analysis tools”.
You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

2. general notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection declaration.
When you use this website, various personal data is collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how we do this and for what purpose.
We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Note on the responsible body
The person responsible for data processing on this website is

itour city guide GmbH
Schwedter Straße 23
10119 Berlin
info@guiding-group.de
Phone: +49 30 440 40 740
fax: +49 30 440 40 739

Managing Director
Jan-Hendrik Scharf

Register court
Local court Jena
HRB 113974
Tax office Jena
Tax number … 162/111/03748
VAT ID DE 242 566 607

tomis GmbH & Co. KG
Schwedter Straße 23 – 10119 Berlin
AG Jena HRA 504412
Tax number 117/178/53301
PhG: Tomis Administrative Ltd
Managing Director: Jan-Hendrik Scharf
Seat: Gröbenzell

iGuide Media GmbH

Schwedter Straße 23 – D- 10119 Berlin
EU-ID: EN304663824
Seat: Doerfli 256 b – CH-3765 Oberwil
UID: CHE-113,407,653
Bern register 241.4.006.388-9
Managing Director: Ulrich Berger

Responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke any consent already given at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority
In the event of violations of data protection law, the person concerned has a right of appeal to the competent supervisory authority. The competent supervisory authority in matters of data protection law is the State Data Protection Commissioner of the federal state in which our company is based. A list of the data protection officers and their contact details can be found at the following link: www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data transferability
You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place to the extent that it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.
Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time at the address given in the imprint.

Objection to advertising mails
We hereby object to the use of contact data published within the scope of the imprint obligation to send advertising and information material not expressly requested. The operators of this website expressly reserve the right to take legal action in the event that unsolicited advertising information is sent, for example by spam e-mails.

3. data collection on our website
Cookies
The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser the next time you visit us.
You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
– Browser type and browser version
– Operating system used
– Referrer URL
– Host name of the accessing computer
– Time of the server request
– IP address
This data is not merged with other data sources.
The basis for data processing is Art. 6 para. 1 letter b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Google AdWords

This website uses the online advertising program “Google AdWords” and in the context of this program the conversion tracking. Google Adwords sets a cookie on your computer if you have reached our website via a Google ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not expired, we and Google can recognize that the user clicked on the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked through the websites of AdWords customers.

The information collected through the conversion cookie is used to compile conversion statistics for advertisers who have opted in to conversion tracking. The customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you don’t want to participate in the tracking process, you can easily disable the Google Conversion Tracking cookie from your web browser under User Preferences. You will not be included in the conversion tracking statistics. You can learn more about this by reviewing Google’s privacy policy at http://www.google.de/policies/privacy/

4. social media
Share content via plugins (Facebook, Google+1, Twitter & Co.)
The content on our pages can be shared in social networks such as Facebook, Twitter or Google+ in compliance with data protection regulations. This site uses the eRecht24 Safe Sharing Tool for this purpose. This tool establishes direct contact between the networks and users only when the user actively clicks on one of these buttons.
This tool does not automatically transfer user data to the operators of these platforms. If the user is registered with one of the social networks, an information window appears when using the social buttons of Facebook, Google+1, Twitter & Co. in which the user can confirm the text before sending it.
Our users can share the contents of this page in social networks in compliance with data protection regulations without having to create complete surfing profiles by the operators of the networks.

5. analysis tools and advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.
Browser Plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection of your information on future visits to this site: Disable Google Analytics.
For more information on how Google Analytics handles user data, please see the Google privacy policy: https://support.google.com/analytics/answer/600424

Opposition to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection of your information on future visits to this site: Disable Google Analytics.
For more information about how Google Analytics treats user information, please see the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

6. plugins and tools
Google Web Fonts
This site uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.
To do this, the browser you are using must connect to Google’s servers. This enables Google to know that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
If your browser does not support Web Fonts, a standard font from your computer will be used. Further information on Google Web Fonts can be found at developers.google.com/fonts/faq and
in the privacy policy of Google: https://www.google.com/policies/privacy/.

SoundCloud
Our pages may include plugins from the social network SoundCloud (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, United Kingdom.) You can recognize the SoundCloud plugins by the SoundCloud logo on the affected pages.
When you visit our pages, a direct connection between your browser and the SoundCloud server is established after activation of the plugin. SoundCloud thereby receives information that you have visited our site with your IP address. If you click the “Like Button” or “Share Button” while logged into your SoundCloud account, you can link and/or share the content of our sites with your SoundCloud profile. This allows SoundCloud to associate your account with visits to our sites. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by SoundCloud. For further information, please refer to the SoundCloud privacy policy at: soundcloud.com/pages/privacy.
If you do not want SoundCloud to associate your visit to our sites with your SoundCloud account, please log out of your SoundCloud account before activating the SoundCloud plugin content.

7. corporate pages in social media
Facebook
We have set up a company page on Facebook. With it we inform you about news, information on data protection and information security, events and offers. You can mark our company pages with a “Like” to stay up to date. If you mark your participation in one of our events on Facebook, this data is not automatically transferred to company resources. We do not automatically or manually collect personal information from you through the platforms.
If you contact us via the chat function of the platforms, we process your information for communication with you. The basis for the data processing is your voluntary transmission of the data in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke this consent at any time.

7. contact by e-mail or contact form

It is possible to contact us via the e-mail addresses provided on our website. In this case the personal data of the user transmitted with the e-mail will be stored.

On our website there is also a contact form which you can use to send us enquiries or request offers.

Via this form we collect the data that can be seen from the respective form fields, among other things:

1. name of your company (firm)

2nd name

3. e-mail address

8TH ZOHO

This website uses Zoho, a web analytics service provided by Zoho Corporation Pvt. Ltd. (“Zoho”). Zoho uses so-called Java Scripts, which are executed on your computer and which enable an analysis of your use of the website. The information generated by the script about your use of this website (including your IP address) is transferred to a Zoho server in the USA and stored there. Zoho will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Zoho may also transfer this information to third parties if required by law or if third parties process this information on behalf of Zoho. Under no circumstances will Zoho link your IP address to other data held by Zoho. You can prevent the installation of cookies by changing the settings in your browser software; however, please note that if you do so you may not be able to use all the functions of this website to their full extent. By using this website, you consent to Zoho processing the data collected about you in the manner and for the purposes described above. For more information, please refer to the Zoho Corporation’s privacy policy under this link:

www.zoho.com/de/gdpr.html

INFORMATION WE COLLECT

COMPUTER INFORMATION

When you use the itour smart box App, we automatically collect certain computer information by the interaction of your mobile phone with the App. Such information is typically considered Non Personal Information. We collect the following:

GEOGRAPHICAL INFORMATION

When you use the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located. We will not share your current location with other users or partners. If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.

We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on the App, by a blog post or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to the Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

Questions About the Privacy Practices or This Privacy Policy

We committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. If you have any questions about the Privacy Practices or this Policy, please contact us.

service@itour.de

Terms of Use

updated 24.02.2020

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to the itour city guide Gmbh.

It is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app, at any time and for any reason. We will never charge you for the app or its services.

The itour smart guide app stores and processes GPS data that you have provided to us, in order to provide our service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the itour Smart Guide App won’t work properly or at all.

You should be aware that there are certain things that will not take responsibility for. The use of he application does not need any active internet connection. To ensure the Wifi connection to the transmitter box it could be useful to turn your smartphone into flight mode. Please be sure to turn off any active VPN connection.

Along the same lines, cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, cannot accept responsibility.

With respect to ’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android and iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. We does not promise that we will always update the app so that it is relevant to you and/or works with the Android and iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, we may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to This Terms of Use

The itour city guide Gmbh may update the Terms of Use from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms of Use on this page. These changes are effective immediately after they are posted on this page.